Information Theory: From Noise to Knowledge
Shannon’s Information Theory models communication as a measurable loop — encoding, transmission, decoding, and feedback — reducing uncertainty and preserving meaning amid noise.
Eisenhower Matrix: Urgent vs. Important
A 2×2 prioritisation grid dividing tasks by urgency and importance to guide whether to do, decide, delegate, or delete — a compass for balancing reactive work with strategic focus.
Bento Box Productivity: Do Less, Focus More
A minimalist task-management system that divides your day into three compartments — large, medium, and small — to reduce overwhelm, match energy, and focus on what truly matters.
30-60-90: Value before Permanence
A structured 3-phase framework that delivers value before permanence — enabling teams to learn, test, and prove fit through a time-boxed discovery contract.
Kaizen Feedback Cycles: Micro-adjustments | Continuous Improvement
Kaizen Feedback Cycles translate continuous improvement into an actionable rhythm of reflection — plan, do, check, adjust — replacing speed theatre with steady, evidence-led progress.
Feedback Loops: System Self-Regulation in Motion
Feedback loops are the dynamic engines of systems thinking — revealing how actions create reactions that reinforce or balance outcomes over time, shaping system behaviour and stability.
Information Asymmetry: When knowledge becomes leverage
Akerlof’s theory shows how unequal access to information distorts markets, erodes trust, and can cause systemic failure — highlighting the value of transparency and aligned incentives.
The Loyalty Loop: How Systems Use Belonging to Blind Us
Loyalty feels like virtue — but in complex systems, it can become a tool of control. This piece explores how belonging is engineered to silence feedback and why awareness, not rebellion, is the real counter-tactic.
Progress as a Product: Rethinking Digital Transformation
Digital transformation succeeds or fails on trust. When progress is designed for optics instead of empathy, internal users build workarounds faster than systems can catch them. Progress as a Product explores how UX Strategy restores belief by designing the experience of work itself.
Diffusion of Innovations
Explains how new ideas or technologies move from invention to adoption through social systems, showing why innovators lead, laggards follow, and networks determine momentum.