Triple-Loop Learning: Questioning Who Sets the Agenda
A deeper mode of organisational learning that questions not only actions and assumptions but also the purpose and power structures shaping learning agendas.
Normative vs. Coercive Compliance: Legitimacy vs. Imposed Authority
Normative compliance stems from a belief in legitimacy, while coercive compliance arises from imposed authority — understanding this divide reveals whether rules are followed out of trust or fear.